Help..?

Dear Mappers,

Often we are asked by community members and users of the Map Creator: where they can find explanations for using the Map Creator, how they can contact us, information about programs and activities, if there is a forum to discuss with other users, etc.
With this article we want to give you some general guidance for the usage of our Map Creator.😃

Landing page

When users enter the Map Creator for the first time (or manually type the address: https://mapcreator.here.com ), they first reach our “Landing Page”.
This page gives general information about the community concept, purpose of the Map Creator, some User stories, etc.

Interactive help

While editing in the Map Creator you can reach the Landing Page via “About Map Creator” at the top left side above the Map Creator map.

If you need some guidance or tips & tricks for specific editing in the Map Creator you can reach out for our “Interactive Help” at the top right side above the map. There you find all the needed information in the “User Guide” and the “Walk-through Tutorials”, even via a search functionality.

Discussion board

We also suggest and invite you to join our country-based discussion boards and discuss with and support many other Map Creator users. If you are editing in the map of your country and click on “Discussion Board” (next to “About Map Creator” at the top left side), you will be directed straight to the forum of your country. If you look for a specific topic in one of the many topics and replies you can use the search-function as well.
Of course, you can also switch to another forum and look for Q&A over there.

Discover Panel

Feel free to also check the Discover Panel on a regular base (via “What’s new” on the left-hand side at the top), where we communicate with Map Creator users by for instance announcing Map Creator campaigns, or inform about new features,tips & tricks and tools in Map Creator. If there is a new post added, you’ll see a yellow star symbol on top of the “What’s new” icon.